Privacy policy
Last updated: May 1st, 2026
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, use the eCampus platforms we operate for our partner universities, or contact us through our messaging channels, including WhatsApp.
Who we are
This website and the services described here are provided by eCampus Inc., doing business as Astria Learning (“Astria,” “we,” “us,” or “our”). Our address is [confirm registered address], Tampa, Florida, United States.
For some personal information we act as a controller, which means we decide why and how it is processed. This covers information from our website, our marketing, and the messaging channels we operate, such as WhatsApp. For student information held inside an eCampus platform we run for a partner university, we usually act as a processor or service provider, handling that information on the university’s instructions. In that case the university is the controller of its students’ academic records. This policy explains both roles.
If you are a student or applicant at one of our partner universities, the university may also have its own privacy notice that applies to your relationship with it.
Information we collect
We collect the following kinds of information.
Information you give us. Your name, email address, phone number, and any other details you provide when you fill out a form on our website, request a consultation, apply to a program, enroll, or contact our support teams.
Information from students and platform users. If you use an eCampus platform we operate, we process the information needed to deliver that service to you and to your university. This can include your enrollment details, program and course information, assessment activity, and support requests.
Information from messaging channels. When you contact us on WhatsApp or another messaging channel, we receive your phone number, your messaging profile name, and the content of the messages you send us, along with delivery and read status. Some of this is data we receive from the messaging platform itself.
Technical information. We automatically collect information about your device and how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
Cookies. We use cookies and similar technologies to remember your preferences and understand how our website is used. You can manage cookies through your browser settings.
How we use your information
We use personal information to:
- provide, operate, and improve our website and the eCampus platforms
- answer your questions and provide support to applicants and students
- process applications and enrollments and send you updates that relate to them, such as application status, deadlines, and payment reminders
- send you marketing or newsletters where you have asked to receive them, which you can stop at any time
- understand how our website and services are used so we can improve them
- keep our systems secure and prevent fraud and abuse
- meet our legal and contractual obligations
Where the law requires a legal basis for processing, we rely on your consent, the performance of a contract with you or your university, our legitimate interests in running and improving our services, and compliance with our legal obligations, depending on the situation.
WhatsApp and other messaging
We operate WhatsApp and other messaging channels to support prospective and current students of our partner universities. When you message us, we use your phone number and the content of your messages only to answer your questions, send updates you have asked for or that relate to your application or enrollment, and route your message to the right team.
We do not sell this information. We do not use it for advertising. We do not use it for any purpose other than serving you and the university you are dealing with. You can stop messaging us at any time and ask us to delete your conversation history.
How we share information
We share personal information only in the ways described here.
With our partner universities, where you are their applicant or student and the information relates to your dealings with them.
With service providers who process information on our behalf and only on our instructions. They include cloud hosting and storage providers (Amazon Web Services and Google Cloud), and error monitoring and diagnostics providers (Sentry). These providers may process information only to provide their service to us.
When required by law, to comply with a lawful request from a public authority, court order, or legal obligation, subject to the review process described below.
In connection with a business transfer, such as a merger or acquisition, where personal information would remain subject to this policy or one with equivalent protections.
We do not sell your personal information to anyone.
International transfers
We are based in the United States and we operate across multiple countries in Africa and elsewhere. Your information may be stored and processed in the United States, in the European Union, or in other countries where we or our service providers operate. Where the law requires it, we put appropriate safeguards in place for these transfers.
Requests from public authorities
When a government or other public authority asks us for personal information, we review whether the request is lawful before we respond. We may challenge a request we believe is unlawful. We disclose only the minimum information necessary to meet a lawful request. We keep a record of these requests, our responses, and the reasoning involved.
How we protect your information
We maintain an information security program with administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, and misuse. No system is completely secure, so we cannot guarantee absolute security, and you should also take steps to protect your own information.
How long we keep your information
We keep personal information only as long as we need it for the purposes in this policy, to meet our obligations to partner universities, and to comply with law. When we no longer need it, we delete it or make it anonymous.
Your rights and choices
Depending on where you live, you may have some or all of the following rights:
- access to the personal information we hold about you
- correction of information that is wrong or out of date
- deletion of your information
- objection to or restriction of certain processing
- a copy of your information in a portable format
- withdrawal of consent where we rely on it
- to opt out of marketing communications at any time
- to complain to your local data protection authority
To exercise any of these rights, contact us using the details below. If your request concerns information we hold for a partner university, we may direct you to the university or work with it to respond. We will not discriminate against you for exercising your rights.
Third-party links
Our website may link to other websites and services we do not control. We are not responsible for their privacy practices. Please review their privacy policies before giving them your information.
Children’s privacy
Our services are intended for adults and for university students. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top. If we make a significant change, we will take reasonable steps to let you know.
Contact us
If you have any questions about this policy or how we handle your information, contact us:
Email: privacy@astrialearning.com
Phone: +1 (813) 694-2100
Address: 5401 W. Kennedy Blvd. Suite 100, Tampa, FL 33609, United States